Privacy policy

Privacy Policy

Effective Date: 18th July 2026

At Tenuiflorum Natural Herbs, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase our products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide you with the best shopping experience, we may collect the following information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • Payment Details (processed securely through trusted third-party payment gateways; we never store your card information)

Non-Personal Information

To improve website performance and user experience, we may automatically collect:

  • IP Address
  • Browser Type & Version
  • Device Information
  • Operating System
  • Time Zone
  • Website Usage Data
  • Pages Visited
  • Click Activity
  • Referral Source

Health & Wellness Information

If you voluntarily provide information related to your health, dietary preferences, or wellness goals for product recommendations or consultations, we may use this information solely to assist you in selecting suitable products.

Providing this information is entirely optional.

2. How We Use Your Information

Your information helps us deliver a better and more personalized experience.

We use your information to:

  • Process and deliver your orders
  • Verify and manage payments
  • Provide customer support
  • Personalize your shopping experience
  • Recommend relevant products
  • Send order confirmations and shipping updates
  • Share promotional offers and newsletters (only if you choose to receive them)
  • Improve our website, products, and services
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations

3. Sharing Your Information

Your privacy is important to us.

We never sell, rent, or trade your personal information.

However, we may share limited information with trusted third parties only when necessary, including:

Payment Partners

To securely process online payments.

Shipping & Logistics Partners

To deliver your orders efficiently.

Service Providers

Companies that assist us with website hosting, analytics, email communication, and customer support.

Legal Authorities

When required by law or necessary to protect our legal rights.

Business Transfers

If Tenuiflorum Natural Herbs undergoes a merger, acquisition, or business restructuring, your information may be transferred as part of that process.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience.

These may include:

  • Essential Cookies for website functionality
  • Session Cookies for login and shopping cart management
  • Analytics Cookies to understand visitor behavior
  • Advertising Cookies to display relevant advertisements

You can disable cookies anytime through your browser settings. Please note that some website features may not function properly if cookies are disabled.

5. Data Security

Protecting your information is one of our highest priorities.

We implement industry-standard security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or misuse.

While we strive to use commercially acceptable means to protect your information, no method of online transmission or electronic storage is completely secure.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications
  • Request a copy of your stored information

To exercise any of these rights, please contact us at:

📧 tenuiflorumnaturalherbs@gmail.com

7. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Please note that we are not responsible for the privacy practices, policies, or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website and products are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children. If we become aware that such information has been collected without parental consent, we will promptly delete it.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page along with the revised Effective Date. We encourage you to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Tenuiflorum Natural Herbs

📧 Email: tenuiflorumnaturalherbs@gmail.com